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by Stuart Rider | Sep 12, 2012 | 0 comments

Our customer reviews and testimonials show you will receive the best possible service from our dedicated cycle workshop. Our impartial professional and knowledgeable advice is highly respected amongst the local cycling community. Please click on the Google badge to read some of our customers testimonials.

Google Rating

5

Riders Cycle Centre Skipton

5

Robert Wilson

14:33 15 Feb 19

I have now visited this shop twice and have nothing but good words to say. First time was to upgrade the group set on my beloved road bike. Stuart was extremely open and helpful with respect to which set to go for, costings, performance etc. etc. As a relatively novice rider, this was invaluable support and even resulted in my paying less for the group set itself than i would have done on Wiggle/Evans given Stuart's relationship with his suppliers. Second time I visited I took advantage of Stuart's 'roadside maintenance' training. Again, as a relatively novice rider but also a 15 year office worker, this was fantastic support and was approached by Stuart in a very pragmatic, non-patronising manner so no embarrassment from me for asking 'stupid' questions! I'd highly recommend speaking with Stuart for anything related to two wheels and pedals

Bob Yorke

15:58 05 Dec 18

I highly recommend Stuart as an expert in all thinks "bike". He is an excellent mechanic, great at recommending components and specifications for your bike and also does a great service in helping you understand how to best maintain and upgrade your own bike - very hands on so you really learn how to do it for yourself.

euan bruce

11:21 06 Nov 18

Stuart is extremely knowledgeable and gives great advice on all things bike related and has done an excellent job in servicing my bike over the years

Allen Guest

14:57 03 Nov 18

Fantastic having someone who takes the time to help in anything bike related. Stuart has helped sort out my bike and got me set up with a turbo trainer and Swift. Loads of patience and very knowledgeable. Thank you Cheers Allen

Daniel Sealey

19:10 02 Nov 18

A genuinely nice bloke who is passionate about bikes and cycling. Good value and always happy to help. Stuart came recommended by a friend and I can't recommend Stuart Rider highly enough.

Luke Maude

23:03 02 Oct 18

Went late last Friday asking for a miracle and got exactly that. Understanding my situation Stuart spent what spare time he had to make the most of a bad situation. While doing he talked through exactly what was being done and why... Top bloke, top mechanic, highly recommend

Amy Caswell

18:08 14 Aug 18

Brilliant. We turned up with no appointment as our son's bike cable had snapped that day. Stuart fixed and replaced both cables (they were the original 1980s ones!) within 15 mins and price was v reasonable. Extremely grateful, great service.

11wanny11

15:17 22 Jul 18

Dropped into RCC on short notice, and Stuart was more than happy to squeeze me in to his busy schedule, and ensure my brakes were in top condition. Lovely relaxed atmosphere in the workshop. Great to chat to someone that is so passionate about his career, and cycling in general. Will not hesitate to visit again.

Paul Nutton

18:45 21 Jul 18

Great service with equally great advice and knowledge. Passionate and enthusiastic about what he does which shows in the level of attention to detail your bike will receive. A trusted and respected bike mechanic.

sabih hassan

16:25 20 Jul 18

Stuart (the owner) is very knowledgeable. He is an absolute gentleman and I have now been to see him twice. The first time I visited Stuart’s workshop was to have him remove a Campagnolo crankset with bottom bracket off a bike I had then. He only charged a nominal sum for his services but that’s when we got talking and he shared his pearls of wisdom regarding training and equipment to maximise my cycling experience. I was just starting out back then. I re-visited the second time for a look at my cycling technique / position on a turbo trainer to ensure nothing major was off. I had bike fit done on my previous bike and I had managed to translate the measurements taken then across to the new bike but still wanted to make sure it was OK. I was very happy with my second encounter with stuart too. He spent time looking at my handlebar set up (needing a small adjustment), pedalling and saddle position whilst I tried Zwift on his smart turbo trainer for the first time. He also recommended a book to use for training with power meter. In essence, he has a lot of knowledge, experience, excellent communication skills and will spend the time with you to make each visit as personalised as possible. You will feel like a pro-athlete having a tailor made session! I live in Leeds and the first time I went was out of necessity (no one local who would take Campag crank off) but now choose to visit him for all of the above mentioned reasons. Highly recommended!!!

Max Folkett

21:57 02 Jul 18

The place to go for top quality servicing, bike knowledge, Yorkshire routes and unrivaled psyche for getting you out on yer bike! You may even get a brew too.

Moo Jack

17:11 15 Jun 18

I cannot praise Stuart and his skills high enough. Stuart always has a can do attitude and provides a great service with a smile, all for a reasonable price in a timely manner. Thank you Stuart, amazing service. Phil Jenkinson

Jon Birkett

10:15 11 Jun 18

I bought a very unusual 150mm QR front fork on a Salsa Beargrease, Stuart is the only person I know who would take a Hope 170mm QR and make it fit. Brilliant job as usual. Still using Stuart and I live in North Wales. Can't beat a great bike mechanic.

Ian Fothergill

20:27 04 Jun 18

Been taking my bikes to Stuart for a few years now and I always receive excellent service and the work is always of high quality. He has years of experience and a vast amount of knowledge on all things bike related, from the classics and current bikes to the future trends in the sport.

Jonathan Bacon

19:27 19 May 18

Stuart is so meticulous and calm and confident it makes me wonder if I do what I do for a living as well. I made a last minute request for some help with my bike and he not only 'fitted me in' but for those fifteen crucial minutes I was the only thing that mattered to him. He puts the pro in professional – with panache on top. Bloody good cyclist too. Chapeau!

Martin Stubbs

19:34 16 May 18

When you make the mistake of buying wheels on line and they don't work, you need someone like Stuart. It wasn't initially obvious what was wrong, and he could easily have told me just to send them back, but he didn't. He persevered and sorted out the problem, meaning I can use them this weekend in the year's first triathlon. Thanks Stuart

Jonny Burton

18:17 02 May 18

Stuart has looked after my bike on a number of occasions in the last couple of years including di2 malfunctions, seized breaks, check over and repair after a bump and more di2 mishaps. He has always been able to fit me in at short notice and with a very quick turn around. He offers great value for money and impartial advise on all things biking!

Chris Whittel

14:19 02 May 18

WHY? Because you always get five star service. Stuart is an excellent bike technician very knowledgeable and passionate about all things cycling.

Mark Wilkins

14:49 05 Jan 18

Stuart is very patient, competent and open. He explained the major bike service piece by piece, costed it quickly and despite changes stuck to price. Delivered ahead of time to budget - perfect- thanks Stuart

Stuart Cowperthwaite

18:55 11 Dec 17

Excellent wheel building service.

Gerard van Essen

12:29 30 Jun 17

Stuart is always helpful and has time for you. Has loads of tips and nothing is too much for him.

Dan Hill

15:26 15 May 17

It is not a coincidence that Stuart has over 50 5 star reviews. I took my bike to him this morning with a gear problem that 2 previous mechanics had failed to sort out, despite having told me they had done all they good to optimise the 1 x 11 set up. Stuart thought his way through the problem and sorted it out same day. He also gave me some very helpful advice about how to get maximum life from the transmission. I have been visiting bike shops for over 25 years and I can honestly say that he is the most competent, confidence inspiring mechanic I have come across in a long time. I would not hesitate to recommend him to others. Dan Hill

John Cockcroft

16:03 10 Mar 17

Fantastic service and a real pleasure to talk to. Did a superb job on suzy and she now back on the road. Thank You very much Stuart and hope to see you soon.

James Haythornthwaite

10:03 17 Feb 17

Stuart is a legend. I'm new to the area and took my bike yesterday lunchtime with a damaged pedal thread that another bike shop said couldn't be repaired, but Stuart fixed it and serviced it in record time. He is really knowledgeable and a genuinely nice guy who I feel I can trust with my bikes. I am looking forward to a ride/breakfast on Embsay Crag!

Tony Short

15:28 13 Dec 16

Stuart prepared an insurance crash report for my bike which was damaged in a collision. The service and speed in preparing the report was excellent and I was impressed with his cycling knowledge and the cleanliness of his workshop. Thoroughly recommended.

John Rigby-Jones

16:36 29 Oct 16

If you can find better service in a bike shop then I will eat my overshoes. Always friendly, helpful and courteous. As an Engineer who has been looking after bikes for over 30 years there are not many people I would trust with my bikes and Stuart is top of the list. Definitely worth a serious detour if you need solid advice and first class service.

John Rigby-Jones

16:36 29 Oct 16

If you can find better service in a bike shop then I will eat my overshoes. Always friendly, helpful and courteous. As an Engineer who has been looking after bikes for over 30 years there are not many people I would trust with my bikes and Stuart is top of the list. Definitely worth a serious detour if you need solid advice and first class service.

Chris Ellison-UK

10:25 29 Oct 16

Helped me strip down my DT Swiss hub, that I couldn't do. Stuart is so pleasant as well as being technically fantastic. I wouldn't go anywhere else if I needed a bike building. A top place for individual service.

Chris Ellison-UK

10:25 29 Oct 16

Helped me strip down my DT Swiss hub, that I couldn't do. Stuart is so pleasant as well as being technically fantastic. I wouldn't go anywhere else if I needed a bike building. A top place for individual service.

Darren French

14:39 29 Sep 16

Just had MTB changed to 1x10 set up & pikes lower leg service,great service at a great price with added tips on my bike set up Thanks Stuart.....

Darren French

14:39 29 Sep 16

Just had MTB changed to 1x10 set up & pikes lower leg service,great service at a great price with added tips on my bike set up Thanks Stuart.....

Anne Buckley

20:16 13 Sep 16

Thanks so much to Stuart for sorting out the mess I'd got my bike into today by riding through some sticky tar that they'd put down prior to resurfacing the Malham-Arncliffe road. I turned up without booking and he cleaned up the mess straight away, trying several products before finding the best for the job. And he didn't even make me feel stupid :)

Anne Buckley

20:16 13 Sep 16

Thanks so much to Stuart for sorting out the mess I'd got my bike into today by riding through some sticky tar that they'd put down prior to resurfacing the Malham-Arncliffe road. I turned up without booking and he cleaned up the mess straight away, trying several products before finding the best for the job. And he didn't even make me feel stupid :)

Russell Ashford

16:32 01 Aug 16

If carlsberg did local bike stores… …Whilst away on holiday my bike developed a loud clunking when peddling. I suspected a problem with the bottom bracket. I called Stuart who was able to look at it the same day, less than two hours later problem solved and new BB30 bearings fitted. Awesome service from a knowledgeable mechanic who provides value for money. Thank you

Russell Ashford

16:32 01 Aug 16

If carlsberg did local bike stores… …Whilst away on holiday my bike developed a loud clunking when peddling. I suspected a problem with the bottom bracket. I called Stuart who was able to look at it the same day, less than two hours later problem solved and new BB30 bearings fitted. Awesome service from a knowledgeable mechanic who provides value for money. Thank you

Ian Taylor

12:42 30 Jul 16

Fantastic service as usual, always so helpful and friendly. It's a pleasure going in.

David Forshaw

14:35 26 Jul 16

I have shipped the bike from abroad so I could get a few rides in during my time in the UK. It must have gotten knocked during transportation and the rear mech hanger was out if line. After a really annoying ride with gears all over the place i popped into see Steve and within seconds the bike was on a repair stand, expensive special tools to the ready and the mech hanger was aligned and gears were perfect. Awesome service, especially as I walked in unannounced with no appointment...... Many thanks

Colin Molyneux

10:30 25 Jul 16

I've known Stuart for a few years now, and find him, and his business to be a breath of fresh air! Stuart's knowledge of all things pedal powered is immense, and he is always happy to answer questions you may have. I did a basic mechanic course with him, and was surprised how much I picked up during the session under his expert guidance. if you are thinking about booking one of these sessions with him, don't hesitate. He makes a good cuppa as well!

Colin Molyneux

10:30 25 Jul 16

I've known Stuart for a few years now, and find him, and his business to be a breath of fresh air! Stuart's knowledge of all things pedal powered is immense, and he is always happy to answer questions you may have. I did a basic mechanic course with him, and was surprised how much I picked up during the session under his expert guidance. if you are thinking about booking one of these sessions with him, don't hesitate. He makes a good cuppa as well!

Julian Brown

07:08 08 May 16

Fixed my bike there and then, tricky job but very knowledgeable, excellent service and value for money, much appreciated, thanks a lot !

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